FAQS

Consultations are not required but are strongly encouraged, and ours are awesome! For more information about our consultation process visit here. Please note that our nurses are busy injecting and so our consultations are booked with our specialists and then the information is relayed to our medical team!
If you are not sure what you are looking for in a consultation try this awesome questionnaire and we can take it from here!

We are not trying to be sneaky- promise! There are so many variables within each service that we can not accurately quote without seeing you and understanding your needs!

We love kids and dogs (we have some of our own!), but unfortunately, we aren’t able to accommodate or take care of them during your North Medical visit. And, because of safety concerns, we can’t let them hang out in our waiting room to wait or in the treatment room with you. Please take this time to get a babysitter/dogsitter and enjoy some quality YOU time.

We will charge a $50 fee for any cancellation of appointments made with less than 24 hours notice. If you can’t make your appointment, let us know as soon as possible, and we’ll do our best to re-schedule. Some treatments may require a deposit to hold the appointment.

Check out the treatments section on our website! Each treatment highlights downtime information!

Unfortunately, we book our treatments back to back. We really want to provide you with the best possible treatment. If you are more than 15 minutes late, we will not be able to treat you. Some late arrivals may be charged a $50 cancellation fee.

Tipping is generally not expected at North Medical but is gratefully received if you’d like to show your appreciation for an amazing aesthetic treatment – (i.e. HydraFacial and our line of targeted Advanced facials). We do not accept tips for injection treatments/cosmetic medical procedures (i.e. BOTOX and filler injections). If you have any questions, please ask our front desk staff for more information.